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Announcements |
Customer Updates |
Maintenance |
Application Upgrades and Updates |
System Updates |
Promotions and New Services: Click here.
Sept 2007
Jul 2007
- GST fees from Jul 2007: Please note that from Jul 2007, all
services billed by Webvisions will be subject to a 7% GST fee. This fee
will only affect Singapore-based Webvisions customer, does not apply to
overseas customers.
May 2007
- Chinese Prosperity Offer in May 2007:
- For hosting customers only: until 28 May, you
get a free .CN (China) Domain Name worth $50 (1 Year) when you purchase
any secondary hosting service. Click to read more about the Chinese Prosperity
Offer
Feb 2007
- Special Firecracker Promotions for Lunar New Year 2007:
- For hosting customers only: from 8 Feb - 8 Mar , renew your domain names for only $68 for 2 years (.sg) or $88 for 10 years (com/net/org/info/biz). Log into your Webvisions customer billing system for more details or write to sales@webvisions.com
- Special Firecracker hosting promotion: only $88/month for 888MB hosting plan. Check the Specials Page for more details.
July 2006
- Avoiding Email congestion through China gateways: Affected by inter-country traffic slowness when retrieving email from China? Existing Webvisions hosting customers can now contact sales@webvisions.com for more details on how to enhance the performance for your China-based users. State the domain name of your hosting plan or your Webvisions customer ID for easy reference.
September 2005
- Webvisions is 9! Customer-only promotions available to celebrate Webvisions' 9 years hosting the Asia-Pacific region. See webvisions.com/9 for details.
July 2005
- Shared hosting in China: Customers can add corporate virtual servers in our China facility to help alleviate inter-country congestion for their China offices. All corporate email hosting plans are now available in our China locations. Select China in the online order form or contact sales@webvisions.com.
April 2005
- Service Upgrade: Ongoing Excercise. As part of our ongoing attempt to serve its customers better, Webvisions will embark on increasing capacity and performance of some shared hosting accounts. Please check the Maintenance notification page for specific details or write to support@webvisions.com with the domain name of your service.
February 2005
- Launch of NEW Corporate Hosting Plans! Webvisions has launched a new line of Corporate email and website hosting plans at NEW LOWER monthly fees and larger, more attractive features. All existing customers are eligile for an upgrade. See FAQ (PDF) or write to sales@webvisions.com with your company name for more assistance.
January 2005
- 2nd-level ".sg" Domain Registrations Available: Register your 2nd-level ".sg" domain name (e.g. "apple.sg") at register.webvisions.com. The sole qualification required for registration is a Singapore mailing address.
- Compulsory SMTP Authentication for Virtual Customers: With effect from 17 January 2005, SMTP Authentication will be compulsory for all Webvisions virtual services. Customers who are still using email gateways that are not compatible with SMTP Authentication are advised to immediately upgrade to an industry standard version that supports SMTP authentication.
August 2004
- Major Upgrade from web-based mail reader from WebMail V2 to WebMail V3: Free upgrade for all hosting plans with WebMail planned from September 15 - December 15, 2004. Please read for more details.
Jan 2004
GST fees from Jan 2004: Please note that from Jan 2004, all
services billed by Webvisions will be subject to a GST fee. This fee
will only affect Singapore-based Webvisions customer, does not apply to
overseas customers.
Jan 2003
GST fees from Jan 2003: Please note that from Jan 2003, all
services billed by Webvisions will be subject to a 4% GST fee. This fee
will only affect Singapore-based Webvisions customer, does not apply to
overseas customers.
May 2002
- Introduction of Authenticated SMTP Services for All Webvisions Virtual Servers: We have begun rolling out
authenticated SMTP services. All customers have been notified. Please consult notification
for reference.
July 2001
- New Services & Promotions: For latest promotions and new services, please consult this page
SGT 1330 HRS 28 - 2000 HRS 29 July 01 (SAT / SUN)
As part of our ongoing efforts to improve our service, Webvisions will be
implementing a major upgrade to our Customer Management System this
weekend. We hope this will enable us to better serve you. This
upgrade will take place between 28 Jul 1300 hrs to 29 Jul.
January 2001
Prepayment discounts for semi-annual (5%) and annual (10%) plans are in place. Customers will obtain the said discounts off their monthly recurring fees.
November 2000
New Service - FOUNDRY LOAD BALANCING: Webvisions is pleased to launch managed load balancing services with Foundry Networks using Foundry Networks' ServerIron Internet Web Switches. Click for more details.
Co-Location Promotion: Webvisions new Data Center Extension is ready. This infrastructure extension completes the first phase of expansion at Cintech III, Science Park 1, and includes top of the line features like:
- Highly secured environment with dual security systems, using both proximity & biometric security technology.
- Full monitoring through multiple security network cameras.
- Managed Precision Aircooling Systems.
- Multiple UPS and dual line feeds for full redundancy.
- Fully SNMP-enabled Environmental monitoring systems.
- Racks with fully redundant power supplies.
To celebrate the completion of the new Data Center Extension, we're pleased to introduce a very special co-location promotion ONLY FOR THE FIRST 20 CUSTOMERS. Details are at the promotion details page.
29 June 2000 (1000 SGT / 1100 EST)
Beginning Friday June 30th, 2000, we will be performing facilities
maintenance at our Washington location. During this time, we will be
upgrading our facilities to a new, modern, and state of the art UPS, HVAC,
and generator. This will provide you with a more stable power solution,
as well as superior backup power in case of any emergency.
This maintenance window will affect your server and virtual servers.
Please note that maintenance to your server will be performed on June 29th
and June 30th, between 11pm-7am EST or 10am - 6pm SGT.
May 2000
GST fees from June 2000: Please note that from June 2000, all
services billed by Webvisions will be subject to a 3% GST fee. This fee
will only affect Singapore-based Webvisions customer, does not apply to
overseas customers.
26 Apr 2000
BGP4 (Border Gateway Protocol) is available on all new servers that are hosted in our network, providing the following advantages to Webvisions customers:
1) BGP allows all our customers to enjoy any leased circuits that we
posses. Because we have connections to both SingNet and
Pacific Internet, Pacific Internet visitors to your web site will be able to access to your data within a hop and vice versa without having to route through another network.
2) Webvisions customers can leverage on its connectivity to Pacific Internet (100mbps), SingNet/STIX
(10 mbps), Singapore One (45mbps), UUNet (x mbps) - end April. This allows access to over 40 countries in Asia. Webvisions will be investing substantial amounts in purchasing connectivity to future ISPs and International gateways.
3) BGP provides redundancy. If one Internet circuit dies,
traffic will then be automatically routed over another link. This works
for both incoming and outgoing traffic.
4) BGP provides load-balancing and allows the shaping traffic according to
usage and traffic conditions.
PLEASE NOTE: Existing Webvisions customers need to renumber their server IPs (both IPs will be alive to prevent downtime). To initiate this renumbering process, please write to support@webvisions.com. Y
ou will also be contacted by our support team to initiate this process.
14 March 2000 (1712 SGT)
A problem with a power DB unit caused intermittent downtime
for 3 rack-rows for a period of thirty minutes. The problem has
been rectified. We apologize for any inconvenience this has
caused.
17 Jan 2000 (1200 SGT)
Please note that from February 2000, Webvisions' budget range of virtual servers will be discontinued. Students or non-profit organisations will also be entitled to a discount range of 15-30% off all standard Webvisions hosting plans from February 2000.
For more information, please write to sales@webvisions.com.
7 Jan 2000 (1200 SGT)
Network upgrades from January 6 to January 7 in the time period of 12am - 3am (morning of Jan 7). This may result in intermittent disruptions. This event will affect only Singapore-based Webvisions servers.
Dec 99
We have installed a brand new customer service helpdesk system that logs and tracks all incoming customer requests and responses from the Webvisions sales and support team.
This system will enhance our service level and enable us to constantly track our progress in serving all Webvisions clients better. All emails sent to various departments will be allocated a tracking number. In order for us to cater to your needs quickl
y, please quote the tracking number in any communications with any Webvisions staff.
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