Webvisions has very knowledgeable and experienced staff to assist
clients in the administration and maintenance of their virtual, dedicated
and co-located servers. These services are useful if you require us to assist in
troubleshooting applications/OS, installing applications, kernel optimizing, restoring backup after a server crash or
even just plain re-installation
of operating systems. We support the following platforms:
- Solaris
- Windows NT 4.0 / Win 2000 / Win 2003
- Redhat Linux 9 / RHLE and above
- Cobalt Linux
- BSDI Unix 4.x / 5.x
- FreeBSD
- Fedora
- CentOS
- Debian Linux
Unless otherwise specified, Webvisions siteAdmin service includes:
- System configuration
- Operating System upgrades
- Supported software upgrades or service patch updates
- Configuring Mail Servers (adding pop accounts, aliases)
- Configuring Web Servers (adding domains, password protection)
- Configuring FTP Server (restricting access, setting up new users)
- Software installation and Configuration
- Configuration instructions must be provided by client
- Operating system troubleshooting
- CGI Scripting
- Troubleshooting
- Installation
- Hardware installation and Upgrades
- Ram/Memory upgrades
- Replacing hardware components with spares or upgrades
- Installation/Replacement of hard drives
Support Plans
Adhoc Support
1 hr. $250 per hour
Prepaid Support Plans - SiteAdmin Service Packs
10 hrs. per pack $1800
Note: Prepaid Support Plans (Siteadmin Service Packs) have no expiry dates.
except upon the cancellation of your Service Contract/Agreement. It can be
renewed along with the renewal of your Service Contract/Agreement. Service Packs
are also not refundable for cash in any circumstances.
System Administration services are performed between 9 a.m. to 6 p.m. SGT
(GMT+8) Monday through Friday. Any system administration service outside
these hours are billed at $400 per hour or double the usage in a prepaid service.
For example, if 1 hour of work is conducted outside office hours, it is equivalent to
2 hours of pre-paid support time.
The minimum support time billed in any instance is 1 hour. Support time is calculated
the moment an engineer begins work on a Work Order to completion of job specified. This will include
time needed for troubleshooting problems, researching of solutions and travelling to customer locations.
Download PDF SiteAdmin Request Form
Web Hosting | Co-Location | Dedicated Servers | Optionals | Facilities | Network Connectivity
ABOUT US
