Why Webvisions?

Here are reasons we feel would make your purchase and use of a Webvisions' hosting services a satisfactory experience.

24/7 Monitoring & Mission-Critical Support

Webvisions maintains a team of network, security and technical support engineers round the clock to provide mission-critical support.


Asia-Pacific Network

Webvisions provides multiple-country hosting services on its facilities in many Asia-PAcific countries, including Hong Kong, Malaysia, Thailand, India and Australia. Please enquire with sales@webvisions.com for your specific needs.


World-Class Internet Data Center Facilities

Webvisions has some of the best-connected Internet Data Centers in the Asia-Pacific. With our emphasis on BGP4 technology and carrier neutrality, Webvisions' Singapore IDC has 7 connections to ISPs and Internet Exchanges in Signapore, including an OC-3 Broadband Connection. For more details about Webvisions' network, please click here.


Flexible Configurations, No 12-month Server Contracts

Instead of purchasing server hardware and leasing it back to you, Webvisions provides true dedicated servers that deliver your choice of OS and hardware configuration, and bandwidth for a monthly fee. This enables you to avoid depreciation and high startup costs by purchasing expensive server equipment.

Webvisions has over 50 available hosting configurations to match any Internet Business hosting requirement. Webvisions flagship hosting lines ServerXpress (dedicated servers) and the BusinessXpress virtual hosting plans have 30-day "No Strings Attached" termination policies to prove our competitiveness. Webvisions is the only Asia-Pacific hosting provider to deliver a 30-day notice policy for dedicated servers.


Webvisions is a First-tier Provider

Webvisions is a first-tier provider. This means we own and manage all of our machines, network equipment, software and licenses. This also allows Webvisions to easily handle all technical support, server queries and server configuration problems.

Strong Track Record & Established Client Base

Webvisions is the largest hosting provider in Singapore and has provided hosting services for over 5 years. Webvisions has an established client base that spans over three dozen countries across the globe.

Server Connectivity

Server connectivity is very important in today's Internet environment. However, with rising bandwidth costs, there is a tendency to over-sell or squeeze too many users on available existing bandwidth.

In Singapore, for example, it is not uncommon to find many web hosting providers stuffing all their customers onto leased circuits at varying sizes of up to T1 speeds. This "tinned sardines" situation is probably understandable; it is caused by the high cost of leased circuits in Singapore.

Server Location

Webvisions overcomes the above problem for its Singapore servers by (1) ensuring each server we put up has a separate 100mbit *direct* connection to Singapore's Internet backbone within the data center of a major Singapore ISP, (2) each server is connected at 100mbps directly to an ether-switch . Doing this allows us to pay for bandwidth as needed on a per server basis, but costs scale up as we add more servers.

This also eliminates the bottlenecks caused by leased lines, improves network redundancy and optimises download speeds. And most importantly, there is no opportunity to over-sell our bandwidth.

Redundant Network Architecture and Multi-Homed Connectivity

In addition, Webvisions' network principle of n+1 redundancy ensures that the Webvisions Internet Data Center has multiple carrier neutral, reundant connections to the Internet.

True Virtual Server

Webvisions' virtual servers provide true flexibility and robustness.

For example, our Virtual Mail Server provides you the ability to create unique pop usernames for each pop account. In most virtual hosting scenarios, providers provide you with pop usernames that are unique only to the machine you are hosted on. So, if another virtual server already uses a particular pop username for a pop account, you cannot use the same. But, what's the big deal you say. The key word here is convenience. Especially in a corporate environment, you do not want to confuse your end users. Therefore, an email address sales@xxxx.com would have the pop user name sales, instead of sales@xxxx.com or sales-08 etc.

Unique IP address per Virtual Server

Virtual hosting, or sharing multiple domains on a single IP address, is a low-cost method of offsetting the costs of getting a unique IP address for each domain attached to every server. But there are three disadvantages:

1. Shared IP hosting is not supported on older browsers (Netscape 2/MSIE 2 and below).
   
2. In this environment, resources are shared among all the domains on the single IP. e.g. internet traffic is compounded across the same IP address for every site that is sharing it. This will slow you down tremendously after a large number of domains are registered to this IP address.
   
3. Shared IP hosting cannot provide a true Virtual Server environment.

The upside to shared IP hosting of course is low cost. Our hosting packages all come with a unique IP address each, and provide the ability to host multiple domains shared onto your Virtual Server.

Many providers, however, still sell shared IP hosting for as much as $15 to $39 monthly, with the claim that they are selling virtual servers.

This situation results in overpriced packages that offer poor features (see our standard packages that all come with unique IPs, even Singapore packages).

How can you tell if you are on shared IP hosting ? The best way is to pull out a list of customers hosting with your current provider and do a "ping" against a few of them:

(To ping a site, go to MSDOS Prompt, type ping domain name. e.g. ping Webvisions.com)

	PING xxxx.com (198.21.99.134): 56 data bytes
	64 bytes from 198.21.99.134: icmp_seq=0 ttl=116 time=353.948ms
	...
	--- xxxx.com ping statistics ---
	8 packets transmitted, 7 packets received, 12% packet loss
	round-trip min/avg/max = 298.87/541.713/1118.29 ms
	
	*AND* 
	
	PING yyyy.com (198.21.99.134): 56 data bytes
	64 bytes from 198.21.99.134: icmp_seq=0 ttl=116 time=297.321ms
	...
	--- xxxx.com ping statistics ---
	6 packets transmitted, 5 packets received, 16% packet loss
	round-trip min/avg/max = 272.067/284.818/297.321 ms
	

Web-Based Management

Webvisions' virtual hosting plans are accompanied by the Web.Manager tool. This tool provides incredible flexibility and power over your whole server.

Web.Manager allows you to manage mail accounts, manage all your virtual hosts, manage your canonical domains (*.yourname.com), view your log files, configure your statistics analyzer, system specifications, manage your ftp server and accounts, view error logs and more. For more details, click here.


Support for Virtual Hosting

Each of the standard server packages allows the ability to host multiple domains on each server. You can control and manage mail accounts, ftp logins, email aliases, cgi-bins for each virtually hosted domain!

InterNIC Premier Partner

Webvisions is an InterNIC premier partner. This opens up plenty of advantages for our customers when it comes to managing their domain names.

With a 24-hour turn around time and a dedicated account manager, Webvisions can assist our clients with common problems such as the refusal of other providers to facilitate domain name transfers.

Which brings us to another related problem! Some providers register themselves as the administrative contacts of domain names, instead of their clients. This could lead to problems when clients switch providers, as administrative contacts are required to approve domain name transfers: "My ex-provider has registered him/herself as as both administrative/technical contact of my domain, now I can't transfer!".

Industrial Standard Servers

All Webvisions standard servers are optimised for sturdy hosting, they run on high end rack mount or industrial servers with 24/7 warranties and standby spares. Each of these machines come with duo Ultra High Speed SCSIs, Intel Pentium CPUs, and plenty of RAM. This ensures that each of our customers will enjoy the best experience with their Virtual Server.

Customer Oriented Billing System

Our Billing System has been designed to provide maximum benefits to our customers. Customers can opt for quarterly, half-yearly or yearly payments, and can choose to pay by credit card, postal or money order, bank transfer or cheques.

Dedicated Primary/Secondary Name Servers

Webvisions houses our DNS servers on dedicated Sun Sparcs. Both our primary and secondary name servers are also housed on separate networks in separate locations. This keeps you up even when a total network failure should occur at any one of our facility.

14-day Money Back Guarantee

Webvisions provide a 14-day money back guarantee for all our Virtual Server customers.

Performance Uptime Guarantee

Webvisions provides a Performance Guarantee for all our customers.

Technical Support Policies

Webvisions has a Technical Support Team operating 24x7x365 for our customers ensuring that someone close is at hand should you have any problems even at 3 a.m. in the morning. You can find details on our Technical Support Policies here.